Legal notice

Legal Notice

This website is owned and operated by ELORA.

By accessing or using this website, you agree to comply with all applicable laws and the terms and policies published on this website.

Intellectual Property

All content on this website, including but not limited to product designs, images, logos, graphics, text, videos, product descriptions, and other materials, is the exclusive property of ELORA and is protected by applicable copyright, trademark, and intellectual property laws.

No part of this website may be copied, reproduced, modified, distributed, published, or used for commercial purposes without the prior written permission of ELORA.

Product Information

We strive to ensure that all product descriptions, specifications, images, dimensions, and pricing are accurate. However, minor variations in colour, finish, texture, or appearance may occur due to photography, display settings, or manufacturing processes.

ELORA reserves the right to update product information, pricing, availability, or specifications at any time without prior notice.

Limitation of Liability

ELORA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase or use of our products, except as required by applicable law.

Governing Law

This website and all transactions conducted through it shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

Customer Code of Conduct

At ELORA, we are committed to providing professional, respectful, and timely customer service. We kindly request that all customers interact with our team in a respectful and courteous manner.

Respectful Communication

Customers are expected to communicate respectfully with ELORA employees, customer support representatives, delivery personnel, and installation partners.

The following behavior will not be tolerated:

Abusive, offensive, or threatening language.
Harassment or intimidation of employees.
Discriminatory or hateful remarks.
Repeated misuse of customer support channels.
False or fraudulent claims regarding products or services.

ELORA reserves the right to refuse service or discontinue communication where permitted by applicable law if a customer engages in abusive or inappropriate behavior.

Privacy & Confidentiality

Any personal information shared with ELORA will be handled in accordance with our Privacy Policy. Customer information will not be sold or disclosed except where required to process orders, comply with legal obligations, or as otherwise described in our Privacy Policy.